Get in Touch
Questions, feedback, or partnership inquiries — we'd love to hear from you.
Questions, feedback, or partnership inquiries — we'd love to hear from you.
Reach the right team directly.
Account, billing, or technical issues. Response within 24 hours on business days.
Teams of 5+, volume pricing, custom plans, and SLA agreements. Response within 4 hours.
Interviews, review copies, media assets, and brand guidelines. Response within 48 hours.
Technology partners, integrations, creator programs, and investment inquiries.
Fill out the form below and we'll get back to you.
We typically respond within 24 hours on business days.
Where to find us and when we are available.
AIVE ONE LLP
New Delhi, Delhi
India
Monday to Friday
10:00 AM – 7:00 PM IST
(UTC+5:30)
Support: within 24 hours
Enterprise: within 4 hours
Press: within 48 hours
General support responds within 24 hours on business days (Mon-Fri, 10 AM - 7 PM IST). Enterprise inquiries receive a response within 4 hours during business hours.
Use the contact form above and select "Bug Report" as the subject. You can also email support@aive.one with details and steps to reproduce.
Not at this time. All support is handled via email and our community channels. Enterprise customers on custom plans may request scheduled video calls.
Absolutely. Use the contact form with "Feature Request" as the subject, or post in the #feature-requests channel on our Discord. We review every request.
You can cancel anytime from your account settings. Your subscription remains active until the end of your current billing period. No cancellation fees apply.